1. Introduction & Service Scope

AU Power provides professional battery regeneration services specifically for Lead-Acid and SMF / VRLA / AGM / GEL batteries.
Our services include diagnostic testing, sulphation recovery, and performance restoration.
We are a service provider, not a machine seller or Original Equipment Manufacturer (OEM).
We do not work on lithium-ion, EV traction, or hybrid car batteries.
We do not sell regeneration equipment or licenses.
Our technicians do not modify electrical wiring, racks, or civil fixtures at the site.

2. Mandatory Diagnostics & Approvals

Diagnostics First: Every battery must undergo a feasibility diagnostic before any service is approved.
Classification: Batteries will be categorized as Recoverable, Partially Recoverable, or Not Recommended.
Mandatory Consent: No work proceeds on assumptions; service begins only after the customer approves diagnostic findings and costs in writing.
Non-Feasibility: If a battery is deemed not feasible for recovery, only diagnostic and pickup charges will apply.

3. Performance Expectations

Recovery Process: Regeneration is a recovery process and is not a reset to factory-new condition.
Achievable Results: When feasible, an extension of 2–3 years of usable life and up to 70% cost savings compared to replacement is achievable.
Outcome Variables: Success depends on the battery’s age, history, and internal plate integrity.
Ineligible Units: Batteries with broken plates, shorted cells, or units that are swollen/leaking will be rejected.

4. Service Geography & Logistics

Primary Zone: No minimum quantity is required for services within Raipur.
Extended Service Belt: Services are available for Bhilai, Durg, Bilaspur, Korba, Rajnandgaon, and Raigarh, subject to travel and logistics costs.
Dispatch Requirements: Travel/logistics costs must be accepted in writing before dispatch.
Customer Data: Customers must provide a location pin, contact person, and battery photos before a visit is scheduled.

5. Customer Responsibilities

Customers must provide accurate usage and repair history for the batteries.
Customers are responsible for ensuring accessibility for battery pickup.
Post-service, the customer must ensure the use of proper chargers and follow all maintenance instructions.
Old and new batteries must not be mixed within the same battery bank.

6. Safety & Rejection Rights

AU Power reserves the right to reject any battery that is unsafe to move or poses a chemical hazard.
Technicians are not responsible for site preparation or clearing access paths.
The safety judgment of the onsite technician is final.

7. Policy Modifications

AU Power may update or modify these policies at any time based on operational learning or market changes.
The latest published policy on the website overrides all previous versions.
Proceeding with any diagnostic or service request indicates full acceptance of these terms.

Testimonials

What Our Clients Say

Trusted by government and institutional clients across industries.

“हमारी शाखा में 8 बैटरी (AMARON QUANTA 65 AH) का REGENERATION कार्य, फर्म AU POWER द्वारा दिनांक 05/05/2025 को किया गया है। REGENERATION उपरांत लगभग 3 घंटे तक बैक-अप मिल रहा है। बैटरी REGENERATION का कार्य संतोषजनक है।”

— छत्तीसगढ़ राज्य ग्रामीण बैंक

शाखा मंझुरी, रायपुर

“We are hereby informing you that AU POWER, Raipur has done the regeneration of 15 batteries of 42 AH 12 V and 6 nos of 150 AH 12 V of our UCO Bank Zonal Office, Raipur on 01.06.2025. All are working properly and giving us the satisfactory battery back up.”

— UCO Bank

Zonal Office, Raipur

FAQs

Clear answers to common questions before battery regeneration service.

Yes. Pickup and on-site diagnostics are available in these cities.

Since they are outside Raipur limits, travel/logistics cost applies and is confirmed after:

📍 Address pin drop
🔋 Battery quantity & type
📸 Battery photos for feasibility

Travel cost is communicated upfront — no hidden charges. If approved, we schedule the visit. Otherwise, batteries may be brought to Raipur.

Inside Raipur: Yes, subject to feasibility.
Outside Raipur: Only if travel cost is approved or minimum batch size is met.

No. Phone information is not diagnostics. Physical testing is required to confirm feasibility.

Only pickup/logistics charges apply. No regeneration charges are taken if we don’t proceed.

Case-by-case basis. If tampering is detected, we may reject the battery for safety or performance reasons.

✔ Lead-Acid
✔ SMF / VRLA / AGM / GEL
✔ Inverter / UPS / Solar / Industrial

❌ Lithium-Ion
❌ EV traction / hybrid car packs
❌ Physically damaged or swollen batteries
❌ Batteries with plate breakage or leakage

Cost is decided after diagnostics based on battery age, condition, capacity, and quantity. No assumptions or phone promises.

Based on distance, battery quantity, and technician time. Charges are communicated clearly before dispatch.

We guarantee the process, not assumptions. Backup duration depends on battery condition confirmed after testing.

❌ Wrong charger usage
❌ Over-discharge
❌ Chemical tampering
❌ Ignoring technician instructions

We re-evaluate. If the issue is external (charger, inverter, wiring mismatch), it is not a service fault.

We disconnect batteries if accessible. Rack removal and electrical work is customer’s responsibility.

Team returns and travel cost still applies. Customer must ensure batteries are accessible.

No. Regeneration is a smart step before replacement, not a reset to brand-new condition.

No. Mixed-age battery banks reduce performance and reliability.

Before pickup or service approval, the customer must confirm the following:

📸 Battery photos (front & top)
📍 Location pin & contact person details
🔋 Battery count and battery type
⚡ Charging condition (working inverter / charger availability)
📅 Battery age & last usage information
🧪 Confirmation if the battery was previously tampered with

If the above details are not provided, the service will not be scheduled.

Terms & Conditions