1. Nature of Warranty

AU Power provides a Service Warranty, which specifically covers the work performed during the regeneration process.
We do not provide a lifespan or "new-life" warranty.
We guarantee the professional execution of our regeneration process and the accuracy of our initial diagnostic findings.
The ultimate outcome and longevity of the service are determined by the battery’s internal chemical condition.

2. What is Covered

The specific labor and technical processes applied during regeneration.
The accuracy of the feasibility report provided during the diagnostic phase.
Restoration work as per the approved service scope.

3. What is NOT Covered

Future Life Expectancy: We do not guarantee a fixed number of months or years the battery will last post-service.
External Equipment: Issues arising from the customer’s charging setup, faulty inverters, or power environments.
Operational Misuse: Damage caused by repeated deep discharge or general misuse.
Pre-existing Damage: Internal physical damage (such as plate degradation) that was present but only became evident after the service.
Advised Risks: Any service performed against the explicit technical advice of AU Power.

4. Warranty Voiding Conditions

The customer mixes old and new batteries within the same battery bank.
The customer fails to provide a true usage or repair history of the unit.
Post-service instructions regarding maintenance and charging are not followed.
There are signs of tampering or the use of chemical shortcuts after delivery.

5. Claim Process

Warranty claims are subject to a technical review of the battery's usage logs and charging environment.
If a battery is found to have failed due to internal chemistry or plate integrity rather than a process error, the warranty does not apply.

Testimonials

What Our Clients Say

Trusted by government and institutional clients across industries.

“हमारी शाखा में 8 बैटरी (AMARON QUANTA 65 AH) का REGENERATION कार्य, फर्म AU POWER द्वारा दिनांक 05/05/2025 को किया गया है। REGENERATION उपरांत लगभग 3 घंटे तक बैक-अप मिल रहा है। बैटरी REGENERATION का कार्य संतोषजनक है।”

— छत्तीसगढ़ राज्य ग्रामीण बैंक

शाखा मंझुरी, रायपुर

“We are hereby informing you that AU POWER, Raipur has done the regeneration of 15 batteries of 42 AH 12 V and 6 nos of 150 AH 12 V of our UCO Bank Zonal Office, Raipur on 01.06.2025. All are working properly and giving us the satisfactory battery back up.”

— UCO Bank

Zonal Office, Raipur

FAQs

Clear answers to common questions before battery regeneration service.

Yes. Pickup and on-site diagnostics are available in these cities.

Since they are outside Raipur limits, travel/logistics cost applies and is confirmed after:

📍 Address pin drop
🔋 Battery quantity & type
📸 Battery photos for feasibility

Travel cost is communicated upfront — no hidden charges. If approved, we schedule the visit. Otherwise, batteries may be brought to Raipur.

Inside Raipur: Yes, subject to feasibility.
Outside Raipur: Only if travel cost is approved or minimum batch size is met.

No. Phone information is not diagnostics. Physical testing is required to confirm feasibility.

Only pickup/logistics charges apply. No regeneration charges are taken if we don’t proceed.

Case-by-case basis. If tampering is detected, we may reject the battery for safety or performance reasons.

✔ Lead-Acid
✔ SMF / VRLA / AGM / GEL
✔ Inverter / UPS / Solar / Industrial

❌ Lithium-Ion
❌ EV traction / hybrid car packs
❌ Physically damaged or swollen batteries
❌ Batteries with plate breakage or leakage

Cost is decided after diagnostics based on battery age, condition, capacity, and quantity. No assumptions or phone promises.

Based on distance, battery quantity, and technician time. Charges are communicated clearly before dispatch.

We guarantee the process, not assumptions. Backup duration depends on battery condition confirmed after testing.

❌ Wrong charger usage
❌ Over-discharge
❌ Chemical tampering
❌ Ignoring technician instructions

We re-evaluate. If the issue is external (charger, inverter, wiring mismatch), it is not a service fault.

We disconnect batteries if accessible. Rack removal and electrical work is customer’s responsibility.

Team returns and travel cost still applies. Customer must ensure batteries are accessible.

No. Regeneration is a smart step before replacement, not a reset to brand-new condition.

No. Mixed-age battery banks reduce performance and reliability.

Before pickup or service approval, the customer must confirm the following:

📸 Battery photos (front & top)
📍 Location pin & contact person details
🔋 Battery count and battery type
⚡ Charging condition (working inverter / charger availability)
📅 Battery age & last usage information
🧪 Confirmation if the battery was previously tampered with

If the above details are not provided, the service will not be scheduled.

Warranty Policy